Pasporte operates a sophisticated support infrastructure, designed to safeguard and proactively enhance the performance and availability of our customers' ICT applications, networks and services.

To this infrastructure we add our award-winning technical and consultancy skills, available 24 hours a day, 7 days a week. This is supplemented by our unique relationships with IBM Global Services and Orange Business Services, enabling our customers to enjoy truly world-class support at the very first level.

Finally, we invest in customer services. Each Service Level Agreement (SLA) is built and managed to meet your business needs, not a list of statistics. A dedicated Customer Services Manager meets with each Pasporte customer on a regular basis to report on the status of the agreed SLA and advise on changing support requirements.

The Pasporte infoZONE is a unique secure login portal service, offering customers a transparent, real-time view of how their IT assets are being supported.

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